New York City Locksmith

Testimonials

stand up guy.

flat rate.

was here in less than 20 minutes.

saved me from my mindless moment.

affordable. fast. professional. straight forward.

will always call, should i ever find myself in that bind again.
(which hopefully will be never again, no offense ray….)

highly recommended.

I am considering these guys’ phone number for a quarterlife crisis tattoo on my forearm.

The bottomline:

New complete deadbolt toplock, including installation, before 5pm on a weekday – $109 flat.
I got 4 installed at once, (on our & our neighbors’ railroad apartments), so I got a discount – $97.50 per lock.
Absolutely nothing else left my wallet. My front door frame is non-existent on one side, so it needs a different lock that takes a bit longer to install – nothing extra.
Next year’s annual slam-shut lockout will be the first one to cost me $69 instead of half my rent.

The My-Life’s-Story-As-Local-Business-Review version:

I’ve truly dealt with the most awful locksmiths in the city. I know everyone has their horror story, but as it happens I’m actually the New Yorker who has paid the most money for a 1am slam-shut lockout in the history of schmucks ($400.) That one was the first and worst, but there’s been 4 in as many years, and they’ve all overcharged and B.S.’d me. Of course it’s expensive to be ditzy. But it shouldn’t be more expensive than being a coke addict.

First off, for a weekday, daytime installation Lockbusters’ regular flat fee was $30 cheaper than the lowest other quote I got, which is why I chose them, + the Yelp reviews. As it turns out, the reviews are truthful.

Jay was exactly on time.
He told me all about high security locks when I asked, but he didn’t try to scare me into getting them (which EVERY other locksmith I’ve had has done).
He answered all my detailed questions honestly and patiently.
He brought several locks so I could look and decide, and I ultimately went with the cheaper locks (because otherwise the locks would be the most valuable thing in the apartment – like false advertising for burglars. That said, they still would have been cheaper than the other quotes I had gotten for high security locks).
He worked fast but didn’t rush it.
He immediately fixed every little thing I asked about but wouldn’t have insisted on fixing (one lock wasn’t entirely straight so I was fumbling a bit with it, one didn’t sound entirely smooth even though it was turning just fine, etc.)
He did a 5 minute drill with me locking and unlocking my new lock so I wouldn’t ever leave it unlocked by mistake. (I’m not joking. And yes it took 5 minutes.)
His girlfriend had come with him today (“for protection”). In addition to providing protection, tools and good conversation, she swept up all the little chards of metal from the drilling before my cat could step on them.

So that, in summary, is why I’m repeating Lockbusters’ number to myself until I can dial it in a coma.
But you know what? Even if I do end up with another locksmith next time, I’m so empowered now since Jay educated me – instead of trying to intimidate and confuse – that I won’t get completely screwed over ever again. How heartwarming isn’t THAT?
I could have cried when they left.

Read More